The telecom industry continues to witness rapid changes in technology, new product offerings, and consolidation amongst players. Convergence, Wi-Fi, 3G, and IP-based architecture are some of the current trends in the market. LSQUARE is a trusted partner when you invest in outsourcing to strengthen your position in the marketplace.
Business Challenges
- Effective utilization of new technologies
- Faster Concept-Market capabilities
- Effective lead-to-cash processes
- Customer churn management
What LSquare Offers
With unparalleled understanding of the telecom domain and through its IT-BPO synergy, LSQUARE provides operational support to a wide range of business processes for telecom enterprises. As a member of the Telecom Management Forum, LSQUARE conforms to the eTOM (Enhanced Telecom Operations Map) standards. LSQUARE Telecom offerings span across the following processes:
- Customer Relationship Management
- End-to-End Billing Operations Support
- Service Management: fulfillment and assurance
- Network Management Services
- Supplier and Partner Management
- Revenue Assurance
Business Value
- LSQUARE has proven capability to offer end-to-end process support to its customers going beyond process SLA adherence.
- Effective use of automation and quality tools helps improve productivity and accuracy.
- Alliances with leading product vendors help us transition core business processes quickly and with minimal risks.
- The proprietary revenue assurance tool Victory iRAS provides detection and correction capabilities to our customers.
Next Steps
Please check LSquare case studies to experience solution
To know more about ICT service on your requirement, please do write us at askus@lsquaresolutions.com